FAQ
1. What exactly does TermsEngine do?
We help businesses create tailored legal documents like Terms and Conditions, Terms of Service, Privacy Policies, Cookie Notices, Service Agreements, and more. Our documents are GDPR compliant and designed to protect your business.
2. What's included in the free audit?
Our free audit reviews your existing website policies (if any) for gaps, outdated language, and compliance risks. You'll receive a summary of findings, risk levels (critical, medium, low), and a clear recommendation (with no obligation).
3. What happens after I submit my website for a free audit?
We'll review your publicly available legal documents and email you a report within 1–2 business days.
4. Do I need legal documents even if I'm a small business?
Absolutely. Whether you're a freelancer, startup, ecommerce store, or service provider, having proper legal policies protects you from disputes, builds client trust, and ensures you meet Irish and EU regulations like GDPR.
5. Are you a law firm?
No, TermsEngine is not a traditional law firm. We are a legal content consultancy operated by Kredista Sp. z o.o., a registered financial firm. Our team includes qualified legal professionals, including Radca Prawny Agnieszka Haraszkiewicz, and experienced consultants. While we provide legally informed, tailored documents, we always recommend that clients seek independent solicitor advice where appropriate.
6. Are your documents written by lawyers?
All content is created by experienced legal copywriters with a background in law and data protection. While we are not a law firm, our work follows best practices under Irish and EU law, and we've delivered thousands of tailored documents for businesses across the region.
7. How much do your services cost?
Our pricing is simple and transparent. Most standalone documents start from €100 to €250, and our best-selling Website Legal Compliance Bundle is only €450. We ask for 50% upfront and the balance only after your first draft is delivered and approved.
8. How long does it take to receive my documents?
Typically, you'll receive the first draft within 3 to 5 business days. If you need something urgently, just let us know, we can usually accommodate faster delivery.
9. Are your documents GDPR-compliant?
Yes. All our Privacy Policies, Data Processing Agreements (DPAs), and Cookie Notices are written to comply with GDPR standards, including data subject rights, legal bases, consent, third-party processing, and more.
10. Do you offer contracts for services beyond websites?
Yes. We also draft B2B service agreements, subcontractor contracts, NDAs, DPAs, and even AI-related legal documents (e.g. AI use policy, data licensing, and disclaimers). Just let us know what you need.
11. Is this a subscription or one-time service?
All of our services are one-time purchases, no hidden subscriptions. However, if you need updates later (e.g. for GDPR changes or rebranding), we can help with revisions at reduced cost.
12. What's the difference between the Free Audit and the Legal Compliance Report?
The Free Audit is a brief surface-level review of your website's publicly available legal documents. We look for obvious issues (like missing sections or outdated compliance markers) and send you a short written summary with risk ratings (Red / Amber / Green) and practical suggestions. within 1–2 business days. It's meant to give you a quick sense of where you might be exposed, but it doesn't include detailed legal advice. Regularly priced at €50, we're offering it completely free for a limited time to new clients.
In contrast, the Legal Compliance Report (€100) is a deep, clause-by-clause assessment with risk ratings (Red / Amber / Green)
of your documents and practices and practical suggestions.
It checks for GDPR, e-commerce, consumer law, and Irish/EU legal requirements
